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GFS Canada
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Job Title:
Warehouse Clean-Up
Division:
GFS Edmonton
Location:
Edmonton, AB
Posted Date:
Aug 31, 2010
Start Date:
Aug 30, 2010
Posting Close Date: Sep 10, 2010
Job Type:
Permanent
Description:
HOURS:
Scheduling Sunday thru Thursday
8 am – 4 pm, 5 X 8- hour shifts
Or as per operational requirements
DUTIES & RESPONSIBILITIES:
• Cardboard binding and general cleanup
• Clean up shrink wrap and plastic
• Other duties as required
JOB SPECIFICATIONS:
• Must be able to work with minimal supervision
• Excellent time management skills
• Excellent record of attendance
**Must be able to work in all environments of the warehouse - Grocery, Cooler & Freezer!
**A comprehensive benefits package awaits the appropriate candidate**
Contact Information
Meghan Humbke
Fax - 780-455-0791
Email - mhumbke@gfscanada.com
*Thank you for your interest in GFS Edmonton, No agency phone calls and/or telephone or email inquiries. GFS Edmonton is supportive of workforce diversity and encourages applications from qualified individuals. Only qualified individuals being considered will be contacted for an interview.*
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Job Title:
Janitorial Maintenance (Freezer)
Division:
GFS Edmonton
Location:
Edmonton, Ab
Posted Date:
Aug 30, 2010
Start Date:
Aug 30, 2010
Posting Close Date: Sep 10, 2010
Job Type:
Permanent
Description:
HOURS:
Scheduling Monday thru Friday
9 pm – 5 am, 5 X 8- hour shifts
Or as per operational requirements
DUTIES & RESPONSIBILITIES:
• Floor sweeping and general cleanup
• Empty pallet pickup
• Cleaning up product spills
• Some all weather outside work may be involved
• Other janitorial duties as required
JOB SPECIFICATIONS:
• Must be able to work with minimal supervision
• Excellent time management skills
• Excellent record of attendance
**A comprehensive benefits package awaits the appropriate candidate**
Contact Information
Meghan Humbke
Fax - 780-455-0791
Email - mhumbke@gfscanada.com
*Thank you for your interest in GFS Edmonton, No agency phone calls and/or telephone or email inquiries. GFS Edmonton is supportive of workforce diversity and encourages applications from qualified individuals. Only qualified individuals being considered will be contacted for an interview.*
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Job Title:
Service Representative
Division:
GFS Calgary
Location:
Calgary
Posted Date:
Aug 30, 2010
Start Date:
Aug 26, 2010
Posting Close Date: Dec 31, 2010
Job Type:
Permanent
Description:
Position Overview:
The Service Representative is responsible for the on time, accurate delivery of food service products to our customers on a daily basis.
Duties & Responsibilities:
· Not your typical driving job – 30% Driving and 70% Delivery, Customer Service and administration
· Operate and drive straight trucks to transport goods and materials over urban and short inter-urban routes
· Required to be on call and available on days off. (Candidate will be guaranteed one day of rest per week)
· Average start time is between 3:00am and 5:00am, employees must call the night before to verify start time
· Conduct routine truck inspections to ensure safety requirements are met
· Must be able to work in all kinds of weather conditions
· Ensure all products are delivered on time from the Warehouse to the customer as required
· Wheeling 600-800 cases without the use of power equipment and working until all cases have been delivered
· Deliver products to customers on a specified route and time schedule.
· Sort and load all products from the truck and hand-wheel into the customer locations with occasional use of stairs depending on customer location.
· Perform product delivery verification at customer location and obtain signature from customer
· Maintain records of delivery routes, temperature logs, count sheets, truck information and customer invoices
· Follow all GFS Canada policies and procedures including all health & safety regulations
· Provide exceptional service to customers.
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Job Title:
Customer Care Representative - Part Time Weekends
Division:
GFS Edmonton
Location:
Edmonton
Posted Date:
Aug 27, 2010
Start Date:
Aug 30, 2010
Job Type:
Permanent
Description:
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Position Summary:
Reporting to the Customer Care Lead in each Division, this person assists Gordon Food Service (GFS) in providing the highest level of service, quality and integrity to external and internal customers through expedient phone support. Provides immediate voice and contact point to solve difficult and/or urgent problems and basic service requests through teamwork, knowledge and professionalism. Essentially the first level of customer issue resolution for pre and post order entry support. |
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Minimum Requirements: |
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Education:
High School Diploma or General Equivalent Degree. Post secondary diplomas or certificates in Business, Sales and/or Marketing preferred.
Experience:
One to two years previous Customer Service and Account Management experience or an equivalent combination of education, training, and experience. |
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Essential Functions (Duties): |
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· Receive internal and external customer orders and requests via phone, email, or fax and enter accurately into system. Follow up on any issues with online orders sent throughout the day. |
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· Maintain knowledge and proper use of GFS systems to include phone system, mainframe, and Internet applications |
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· Arrange exception deliveries in collaboration with the transportation department or delivery service in urgent need cases |
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· Excellent follow up, accurate and efficient completion of tasks and communication to all required parties both internal and external |
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· Must be able to manage through efficiently, effectively and timely all reasonable customer divisional concerns, e.g. routing, transportation, credit, inventory or common product sourcing and elevate to Centralized NMU team or Account Manager where necessary |
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· Must be able to work with and maintain good relations with all internal divisional departments for timely resolution to customer concerns |
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· Adheres to the mission and cornerstone values and applicable practices of the organization |
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· Other duties and responsibilities as assigned. |
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Job Description: |
Customer Service Representative, Division Level, GFS Canada |
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Essential Physical and Mental Requirements: |
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This position requires excellent communication and interpersonal skills to provide an exceptional first impression and comfortable, efficient and reliable customer service, order entry and issue resolution. Must have excellent attention to detail, time management and organizational skills. |
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Problem Solving: |
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Develops solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance. |
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Equipment/Computer Skills: |
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Proficient in order entry system (Retalix™), Microsoft Office, including but not limited to Word and Excel experience with email (Lotus Notes an asset) and internet software applications or the aptitude and desire to become proficient. |
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Working Conditions: |
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Normal office environment. While performing the responsibilities of this job, the employee is regularly required to sit and walk or hear. The employee frequently is required to use hands and fingers to handle, or feel and reach with hands and arms. The employee must be mobile. The employee must occasionally bend and lift and/or move up to 25 pounds. |
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Job Title:
Material Handler - NOC-7452
Division:
GFS Edmonton
Location:
Edmonton, AB
Posted Date:
Aug 23, 2010
Start Date:
Aug 23, 2010
Posting Close Date: Sep 22, 2010
Job Type:
Permanent
Description:
Material Handlers - NOC 7452
JOB SUMMARY:
- The Material Handler is responsible for accurately selecting customers’ orders & properly preparing loaded pallets for shipping
- Selection of product can occur from any area of the warehouse:
- produce
- grocery
- freezer
- cooler
MAIN RESPONSIBILITIES:
- Operate power jacks in a safe & courteous manner
- Report any power jacks & other basic equipment concerns
- Accurately & efficiently selecting customers’ orders
- Lift & pile food service products (3 lbs. to 100 lbs.) onto pallets for shipping in a correct customer location/stop sequence
- Occasionally load trucks
- Maintain expected GFS Edmonton performance standards:
- picking errors below 1 per 1000 cases picked
- pick rates/case selection standards:
- produce - 100 pieces per hour
- grocery - 125 pieces per hour
- frozen - 125 pieces per hour
- short ships below 1 per 1000 cases picked
- Merge product onto pallets for delivery (repack, must-go’s items, cross-dock items, TBO (to be ordered)/NSLL (non-stock, non-list) items
Carry out all other responsibilities as required by the Warehouse Foremen or Shift Team Leaders
EDUCATION REQUIREMENTS:
- Preference will be given Grade 12 / High School Diploma
- Please note: WHMIS (workplace hazardous materials information system) & TDG (transportation of dangerous goods) training will be provided upon hiring
ENTRY LEVEL SKILLS REQUIRED:
- Physically fit
- Be able to handle shift-work at night time hours = 6 PM to 6 AM (Nightshift is GFS Edmonton entry-level shift.)
- Must be able to read & verify product descriptions from labels or pick slips
- Must be able to work safely in a busy team environment
- Understand & excel at internal & external customer service
- Possess strong attention to detail
- Able to work with minimal amount of supervision
- Should be self-motivated
- Some basic mathematical skills’
- Some keyboarding skills would be an asset
KNOWLEDGE/SKILLS TO BE DEVELOPED:
- Knowledge of WMS (internal inventory management system) & label system
- Knowledge of all departments and the products within
- Understanding Company policies & procedures – terms and conditions of employment as per the BB Team Handbook
WORKING CONDITIONS:
- Freezer temperature maintained –20 degrees Celsius
- Cooler temperature maintained at +4 degrees Celsius
- Work shift-work at night
- Hours vary depending on shift & operational requirements
- Overtime may be required
WAGE:
#16.79/Hr
**A comprehensive benefits package awaits the appropriate candidate**
Contact Information
Meghan Humbke
Fax - 780-455-0791
Email - mhumbke@gfscanada.com
*Thank you for your interest in GFS Edmonton, No agency phone calls and/or telephone or email inquiries. GFS Edmonton is supportive of workforce diversity and encourages applications from qualified individuals. Only qualified individuals being considered will be contacted for an interview.*
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Job Title:
Customer Care Representative (Inside Sales Rep)
Division:
GFS Edmonton
Location:
Edmonton, AB
Posted Date:
Aug 16, 2010
Start Date:
N/A
Job Type:
Permanent
Description:
Position Summary:
Reporting to the Customer Care Lead in each Division, this person assists Gordon Food Service (GFS) in providing the highest level of service, quality and integrity to external and internal customers through expedient phone support. Provides immediate voice and contact point to solve difficult and/or urgent problems and basic service requests through teamwork, knowledge and professionalism. Essentially the first level of customer issue resolution for pre and post order entry support.
Minimum Requirements:
Education:
High School Diploma or General Equivalent Degree. Post secondary diplomas or certificates in Business, Sales and/or Marketing preferred.
Experience:
One to two years previous Customer Service and Account Management experience or an equivalent combination of education, training, and experience.
Essential Functions (Duties):
• Receive internal and external customer orders and requests via phone, email, or fax and enter accurately into system. Follow up on any issues with online orders sent throughout the day.
• Maintain knowledge and proper use of GFS systems to include phone system, mainframe, and Internet applications
• Arrange exception deliveries in collaboration with the transportation department or delivery service in urgent need cases
• Excellent follow up, accurate and efficient completion of tasks and communication to all required parties both internal and external
• Must be able to manage through efficiently, effectively and timely all reasonable customer divisional concerns, e.g. routing, transportation, credit, inventory or common product sourcing and elevate to Centralized NMU team or Account Manager where necessary
• Must be able to work with and maintain good relations with all internal divisional departments for timely resolution to customer concerns
• Adheres to the mission and cornerstone values and applicable practices of the organization
• Other duties and responsibilities as assigned
Essential Physical and Mental Requirements:
This position requires excellent communication and interpersonal skills to provide an exceptional first impression and comfortable, efficient and reliable customer service, order entry and issue resolution. Must have excellent attention to detail, time management and organizational skills
Problem Solving:
Develops solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance.
Equipment/Computer Skills:
Proficient in order entry system (Retalix™), Microsoft Office, including but not limited to Word and Excel experience with email (Lotus Notes an asset) and internet software applications or the aptitude and desire to become proficient.
Working Conditions:
Normal office environment. While performing the responsibilities of this job, the employee is regularly required to sit and walk or hear. The employee frequently is required to use hands and fingers to handle, or feel and reach with hands and arms. The employee must be mobile. The employee must occasionally bend and lift and/or move up to 25 pounds.
Contact Information
Meghan Humbke
fax - 780-455-0791
email - mhumbke@gfscanada.com
*Thank you for your interest in GFS Edmonton, No agency phone calls and/or telephone or email inquiries. GFS Edmonton is supportive of workforce diversity and encourages applications from qualified individuals. Only qualified individuals being considered will be contacted for an interview.*
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